The Management of Ibadan Electricity Distribution Company has assured the citizens of the country of its readiness to improve its services during the Ramadan festival by putting its technical crew on the standby to rectify faults during the period.
It, however, appealed that the people should not harass or molest any of its staff while going about their lawful duties.
The urge was given in a goodwill message by the Chief Operating Officer of IBEDC, John Ayodele, to Muslim faithful to imbibe the virtues and morals of the Ramadan season of selflessness and piety.
Ayodele said, “IBEDC is aware that our customers are looking forward to enjoying uninterrupted services during the holidays, so, we are committed to ensuring this as much as is within our remit and control.
“Our technical crew are also available to rectify faults that may arise during this period, but we appeal that none of our staff going about their lawful duties should be harassed or molested in any way.
“IBEDC would explore all available legal options to seek redress should any of our staff become a victim of harassment.”
The COO of IBEDC also urged the customers and the entire citizens that while celebrating the Ramadan, they should observe and adhere to the COVID- 19 safety protocols of hand washing, use of face masks and physical distancing as recommended by the Nigerian Centre Disease Control, stressing that “It is also important that other safety precautions such as proper supervision of children to prevent electrical accidents, no cooking or trading under a high-tension wire and engagement of quacks to fix faults are equally observed.
“Customers should take advantage of our Hassle-free payment platforms- Fetswallet, Quick teller, etransact, Payarena, Jumia and USSD to pay their electricity bills promptly and vend to ensure uninterrupted power supply.
“Our payment centers will remain open during the holidays from 9am-3pm daily to attend to customers for bill payment, vending, enquiries and complaints during the holidays.”
